
If you're really, really lucky Premiere will detect the capture device and you'll be able to capture in there rather than using whatever bizaare software they're forcing you to use. Has anyone run into this before that might have some advice? (Preferably other than adapting the audio down to a headphone jack and recording it that way). 30GB First off try plugging the capture device in, open premiere and hit F5 to open the capture dialoge. I also have rebooted multiple times, and disabled any software that could potentially conflict, like Skype. I installed this on Windows 10 laptop and didn’t have issues with the drivers. Connection is made easy by following the color adapters and using the output connectors from the VCR. Maybe it works with the EZ Grabber software but I doubt it. a) the BIG raw files ca't be played back - just a blue screen where I can move into the whole file but it will not ply by itself. Even the manual says nothing about the physical record button. Interestingly enough, when I change the audio input, the video appears and can be recorded, but of course there is no audio.Īs a point of elimination, I chose to install the bloatware that came with the device, and while it's not nearly as robust, there seemed to be no error. I PLAN to get my old tapes grapped in som BIG raw files I then will cut into smaller sequences of 2-5 minuttes. If you purchased you device after October 2015.
#DIAMOND EZ GRABBER VC500 NOT RECORDING SERIAL NUMBERS#
A new batch of the VC500 devices do not list VC500CXT, however this newest batch have serial numbers greater than DM218xxxxxx.

If you are having issues installing to software, please see this article. I have chosen NTSC (which is correct), and chose the audio input associated with this device. As long as it looks like the image above, the device will work on windows 10 using these Drivers. Despite any un-installing/re-installing of software and drivers however, Debut states the device is in use by another program. I unpacked the device, connected to my PC via USB, and then connected my VCR via RCA cables. I chose to install Debut as I heard it was great, while the included software was bloatware. I just purchased a new Diamond WC500 for the PC (running Win7).
